Effective Date: October 23, 2026
Who We Are
B Williams Surgical Solutions PLLC ("we," "us," or "our") is the oral surgery practice of Dr. Brandon Williams Jr., located at 1208 Highway 6 S, Sugar Land, TX 77478. This Privacy Policy explains how we collect, use, and protect information when you visit our website, https://bwsurgicalsolutions.com (the "Site"), contact us through the Site, or sign up for text messages from us.
Important: This Website Is Not For Medical Information
Please do not send medical records, symptoms, diagnoses, insurance details, or other health information through our website contact form, by email, or by text message. These channels are meant for general questions and scheduling requests only.
Information about your care as a patient is protected under federal law (HIPAA) and is handled under our separate Notice of Privacy Practices, which you can request from our office. If this Privacy Policy and our Notice of Privacy Practices ever conflict regarding your health information, the Notice of Privacy Practices controls.
Information We Collect
Information you give us:
- Contact form information, such as your name, phone number, email address, and the message you send us.
- Text messaging information, such as your mobile phone number and your consent (opt-in) to receive text messages from us.
- Any other information you choose to share when you call, email, or message us.
Information collected automatically:
- When you visit the Site, our website host and any analytics tools we use may automatically collect basic technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit.
- The Site may use cookies or similar technologies to make the Site work properly and, if we use analytics, to understand how visitors use the Site. You can set your browser to refuse or delete cookies. Some parts of the Site may not work as well if you do.
How We Use Information
We use the information we collect to:
- Respond to your questions and requests.
- Schedule, confirm, or follow up on appointments you request.
- Send text messages you have agreed to receive.
- Operate, maintain, secure, and improve the Site.
- Comply with the law and protect our rights, our patients, and the public.
How We Share Information
We do not sell your personal information.
We share information only as follows:
- Service providers: We use trusted companies that help us run our Site and communications, such as website hosting, email, and text messaging providers. They may use your information only to provide services to us.
- Legal reasons: We may share information if required by law, subpoena, or court order, or when we believe it is necessary to protect someone's safety, prevent fraud, or protect our legal rights.
- Business changes: If our practice is merged, sold, or transferred, information may be transferred as part of that transaction, subject to applicable law.
Text Messaging (Sms) Privacy
If you opt in to receive text messages from B Williams Surgical Solutions PLLC, we collect your mobile phone number and record of your consent so we can send you messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your mobile number with our text messaging service provider only as needed to deliver the messages you asked to receive.
You can opt out at any time by replying STOP to any of our text messages. You will receive one final message confirming you have been unsubscribed. For help, reply HELP or contact us at (832) 947-4324 or info@bwsurgicalsolutions.com. Message and data rates may apply. Message frequency varies.
For full text messaging terms, see our Website Terms of Use.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect information we collect through the Site. However, no website, internet transmission, email, or text message is completely secure, so we cannot guarantee absolute security. This is another reason we ask that you not send health information through the Site, email, or text.
How Long We Keep Information
We keep information only as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we delete it or securely dispose of it. Patient records are kept according to our record-keeping obligations under federal and Texas law.
Children'S Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. A parent or guardian should contact us on behalf of a minor. If you believe a child has sent us personal information through the Site, please contact us and we will delete it.
Your Texas Privacy Rights
Depending on the circumstances and applicable Texas law, including the Texas Data Privacy and Security Act where it applies, you may have the right to:
- Ask what personal information we have about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information.
- Get a copy of your information.
- Opt out of the sale of personal information, targeted advertising, or certain profiling. (We do not sell your personal information.)
To make a request, contact us using the information below. We may need to verify your identity before responding. We will not treat you differently for exercising your rights. If we deny your request, you may appeal by contacting us with the subject line "Privacy Appeal." If you are not satisfied with the result of your appeal, you may contact the Texas Attorney General.
Rights regarding your patient health information are described in our Notice of Privacy Practices.
Third-Party Links
The Site may link to other websites we do not control. We are not responsible for their privacy practices. Please review their privacy policies.
Changes To This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new Effective Date. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
B Williams Surgical Solutions PLLC
1208 Highway 6 S
Sugar Land, TX 77478
Phone: (832) 947-4324
Email: info@bwsurgicalsolutions.com
Website: https://bwsurgicalsolutions.com